TERMS AND CONDITIONS
IMPORTANT INFORMATION
PLEASE READ THIS. IT CONSTITUTES PART OF YOUR CONTRACT FOR YOUR TRIP AND ANY RELATED SERVICES. PLEASE CALL US IMMEDIATELY IF YOU HAVE ANY QUESTIONS.
YOUR PARTICIPATION IN THIS VACATION PACKAGE, TOUR, HOTEL STAY, OR EVENT IS AN ACKNOWLEDGEMENT BY YOU THAT YOU WILL ACT AS A MATURE ADULT AND WILL BE RESPONSIBLE FOR YOUR OWN DECISIONS. BY ACCEPTING OUR TERMS AND CONDITIONS “THIS AGREEMENT,” YOU ARE ACKNOWLEDGING YOUR PERSONAL RESPONSIBILITY FOR YOUR BEHAVIOR AND YOU ARE RELEASING FRONT ROW TRAVELS LLC AND ITS OWNERS, OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS, COLLECTIVELY REFERRED TO AS “THE COMPANY” FROM ANY LIABILITY RESULTING FROM ANY INJURY SUFFERED BY YOU AND ARE INDEMNIFYING THE COMPANY FROM ANY LIABILITY RESULTING FROM ANY ACTION TAKEN. YOU ARE AGREEING TO ADHERE TO ALL LOCAL, STATE AND FEDERAL LAWS AND REGULATIONS PERTAINING TO MARIJUANA USE, PURCHASING, CONSUMPTION AND TRANSPORTING.
This document creates a contractual relationship between The Company and you, the “Customer.” After reading this entire customer agreement (the “Agreement”), in order for your travel or vacation package reservation (“vacation package,” “trip,” or “reservation”) to be completed, you must indicate your acceptance of our terms and conditions and this agreement in its entirety. Accordingly, failure to accept our Terms and Conditions and or this agreement will prevent you from completing your reservation of a vacation package with FRONT ROW TRAVELS LLC and ITS OWNERS.
All tour participants must be at least 21 years old. ID’s are required at check-in and to be carried at all times while on the tour. Non-U.S. Citizens must carry valid Passports at all times. No refunds
will be given to people that do not meet this age requirement or maintain proper valid identification throughout cannabis-related activities. FRONT ROW TRAVELS LLC and ITS OWNERS requires all attendees to carry proper identification/proof of 21 years of age or older. Attendees who are denied entry for improper documents/failure to provide required information receive no refunds. Expired forms of documentation are not valid under any circumstances.
PAYMENT TYPES: Non-Cash Payments: The Agency accepts Visa, American Express, Discover, and Mastercard. The Agency holds reservations until “Deposit Due Date” indicated on your confirmation. If deposit/payment is not received by the agency on or before the Deposit Due Date, reservations are automatically canceled. Failure to remit payments on a timely basis will automatically put your booking at risk of cancellation. Please contact us immediately, and in advance of your payment due date, if you will be unable to meet this obligation. Without limitation, Passenger(s) voluntarily hold The Agency harmless for cancellation of any booking for either late payment or declination of a credit card.
Credit Card Authorization: I authorize Front Row Travels LLC or its suppliers to charge the credit card indicated on the authorization form. The payment authorization is for the goods/services described, for the amount indicated, and is valid for one-time use only. I certify that I am an authorized user of the credit card and that I will not dispute the payment with my credit card company; so long as the transaction corresponds to the terms indicated on the form. I agree that I will pay for the purchase in accordance with the issuing bank cardholder agreement. Front Row Travels LLC is an approved travel agency authorized to conduct business with all travel suppliers including, but not limited to airlines, car rental agencies, hotels, cruise lines, tour operators, and travel insurance companies. Your professional travel agent Ayanna Lawson is contracted with Front Row Travels for the purchase of these various travel services, therefore, it is required that you comply with our credit card acceptance policies. You should complete the authorization form if you are using your credit card to purchase travel services for yourself or other individuals known to you. Please fully complete and return all authorization form(s) to your travel agent Ayanna Lawson using the instructions provided. The purpose of the Credit Card Authorization Form is to comply with credit card acceptance rules with travel suppliers and to protect you the cardholder, Front Row Travels, and your travel agent (Ayanna Lawson) from
credit card fraud. If you have any questions or concerns regarding our form, please contact your Travel Agent. This form must be completed and signed by the cardholder. Front Row Travels reserves the right to request additional information from the cardholder. If fraud is suspected Front Row Travels reserves the right to deny this transaction. For your protection, It is your responsibility to check that you have a secure connection before submitting any on-line information. ANY PROCESSING OR RETURN FEES ASSOCIATED WITH THESE TRANSACTIONS ARE THE RESPONSIBILITY OF THE CUSTOMER.
CANCELLATIONS: Cancellation, revision, and refund policies for changes or unused travel/components vary and are subject to the policies of each supplier. Cancellation penalties can range up to 100% depending on how close to departure the written notification is received. Air, insurance premium, and no-shows are always nonrefundable. FRONT ROW TRAVELS LLC reserves the right to charge a $75 per person administrative fee payable before cancellation will be processed.
TRAVEL INSURANCE: Travel insurance protection is Strongly Recommended. As your travel agent, we have a professional responsibility to recommend the purchase of travel protection to protect both you and your vacation. While we do offer coverage through certain carriers, we cannot compare all the policies or companies currently in the marketplace. This responsibility rests solely with you the customer and we advise you to do your research and find coverage that best fits your individual needs. The Agency is limited to advising you of the need for such coverage.
By declining travel protection, you acknowledge and accept liability for any cancellation penalties, damages, and/or out-of-pocket expenses incurred. You also acknowledge and accept responsibility for arranging and paying for any treatment in case of a medical emergency while traveling. Please note that if you decline this type of coverage, you have waived your right to this important coverage and your confirmation will note“declined” next to the travel protection section of your confirmation. If you HAVE purchased travel protection, please remember to review your confirmation for accuracy and call us immediately if you believe you have travel protection and your confirmation indicates declined. Failure to contact us will be considered a waiver of travel protection.
We urge you to read your policy when it arrives as it contains important information. This information includes, but is not limited to, details on the extent of coverage and procedures for making a claim. All requests for service under the policy must be filed directly with the travel insurance provider, in accordance with the policy terms and conditions, which you the passenger are responsible for review upon receipt of your travel protection policy. The Agency is not able to give advice with regard to possible cancellations and any associated claims processing. All queries regarding cancellation, penalties, coverage should be directed to your particular travel insurance provider. Please note that the travel insurance provider may not be allowed to discuss your claim with The Agency due to privacy laws (e.g. HIPAA). Accordingly, you acknowledge that The Agency cannot be involved in any aspect of your claim/request for service. Passenger(s) acknowledge and agree that The Agency has no control over the travel insurance provider or its coverage decisions, and as a result, The Agency is not responsible for and shall not be liable for policy coverage, claims processing, or the denial of any claims.
MODIFICATION OF TERMS AND CONDITIONS: The Terms and Conditions may be amended or modified by The Agency at any time without notice. It is therefore essential that you consult the Terms and Conditions prior to making each and every booking, particularly in order to ensure what provisions are in operation in case they have changed since the last time an order was placed by you. Only those who have accepted the Terms and Conditions and affirmatively indicated their consent to be bound by the Terms and ConditionsmaymakeabookingwithTheAgency. Withoutthisacceptanceanyorderissubjectto cancellation at any time. The failure of The Agency to act with respect to a breach of these Terms and
Conditions by you, or others, do not waive its right to act with respect to subsequent or similar breaches. The Agency does not guarantee it will take action against all breaches of these Terms and Conditions.
Health Clause :
We reserve the right to conduct common travel industry health screenings (e.g. forehead temperature readings, questionnaires,
and checks for observable signs and symptoms) and refuse travel to symptomatic or likely symptomatic guests. If necessary, we in collaboration with travel providers’ and subcontractors’ policies - also reserve the right to quarantine travelers with symptoms of infectious diseases aboard confined modes of transport such as ships, trains, etc. No refunds will be provided to you for any unused portion of your trip if you are quarantined.
PHOTOGRAPHIC RELEASE: Front Row Travels may take photographs or videos on its trips and trip participants grant Front Row Travels permission to do so and for it to use the same for promotional or commercial use without payment of any compensation to the participant.
Your deposit and payments are proof of acceptance of all Terms and Conditions.